About Us

We Want To Be Your Solution For Beads And We Will Work Hard To Serve You!

Hello!
Thank you for your interest in Bead Solutions.
We would love to tell you more about us! With our unique guarantee, shipping timeframe, and Bead Points™ program you will see why we are a step above all the competition.

Click Here To Find Out About Our:
Bead Points™--Earn Money While You Shop!

Quality Guarantee

Backorder Policies

Shipping Costs And Timeframe

International Orders

Why We Are The Best Choice

Your Privacy

We have a $30 minimum order requirement.

BeadPoints™ - Earn money while you shop!
You must create an account(its free!) to use this feature. Otherwise our system has no way of giving you Bead Points™. For every dollar that you spend you will earn 1 Bead Point™. Our shopping cart automatically keeps track of how many Bead Points™ you have earned each time you shop. For every 100 Bead Points you earn you will receive $1 that you can use toward any product purchase at Bead Solutions. You choose when you want to use your Bead Points™--spend them quickly or wait and build them up so you can place an order for free! Once you have earned at least one Bead Point™, our shopping cart will ask you if you want to apply it to your order when you are checking out. NOTE: Our system will not let you apply Bead Points™ earned in one order to the same order so you can start seeing your Bead Points™ only after your first order. Bead Points can not be used to cover sales tax or shipping costs.
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Our Quality Guarantee- Returns and Exchanges
We are very sure you will be fully satisfied with the look and quality of your product. We search extensively for top quality manufacturers and products. If you are not fully satisfied with the quality of any items in your order, then mail it back to us postmarked within 1 week of when you originally received the merchandise and we will give you a refund. We do have a 10% restocking fee for all returned items to cover our costs in processing your order and return. This 10% fee also applies to items you send back to us that you want exchanged for another item. We do not charge this fee if you are returning due to damaged merchandise or due to an error on our part. We do not allow returns of partially used packs of beads under any circumstances. All sale items are non-returnable. There will be no refunds on sale items.
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Backorder Policies
Sometimes we may run out of stock on an item in your order. We do not bill you for any item until we ship it to you. We pay for the shipping of backordered items when they come back in stock. Please notify us if you do not want your backorder because we automatically ship out backorders when your out of stock merchandise comes back in stock. If you do not notify us and then decide that you do not want your backorder you are responsible for shipping the merchandise back to us before we can issue a credit back to your credt card. We ship all backorders via the Post Office. In the rare case that an item is still backordered after 2 months we will cancel your backorder. We do not ship backorders for free to overseas customers if the total backorder product value is less than $100.
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Shipping Costs And Timeframe
Shipping inside the United States is Free! We pay for your postage for packages up to 13 ounces (almost a pound). Free shipping is shipped via USPS First Class Mail. After 13 ounces the US Postal Service requires us to send packages Priority Mail. If your package weighs more than 13 ounces, BeadSolutions.com will automatically add Priority Mail shipping fees to your order at the time of shipping. Also, due to several issues with the USPS losing and breaking packages, all orders over $100 US dollars must be mailed Priority Mail. If you are purchasing Handmade Chinese Lampwork Glass Beads, these must be shipped via UPS or DHL. This is to protect your product. If you choose to have these shipped via USPS, BeadSolutions.com will not reimburse you for broken or lost items.

You may choose another shipping option if you like. All other shipping options are not free and will be added to your bill.

We ship via United Parcel Service(UPS) and United States Postal Service(USPS). We ship your choice of UPS Overnight, 2nd Day, 3 Day, or Ground or USPS Priority Mail (2-3 days), or USPS Express Mail (1 day in most areas). Our shopping cart will also show you the price of the different shipping options for your order before you pick one. You can see these options (once you add items to your shopping cart) by clicking on the "shipping rates" link on the left hand side of the screen. You can also review your shipping options and costs during the checkout process. Usually we ship out your order the same business day you order if you order by 3pm Central Time. If you order after 3pm we will ship your order out the next day;. We usually ship out orders on the same day you order if it is on a regular business day.

Please remember that UPS DOES NOT ship to PO Boxes and USPS DOES ship to PO Boxes..

Please note Global BeadSolutions or USPS holidays, on these dates USPS does not deliver or pick up mail:

2007-2008 Holiday Closing Schedule: Monday, November 12, 2007 - Veteran's Day Thursday-Friday November 22-23, 2007 - Thanksgiving Day Monday-Tuesday, December 24-25, 2007 - Christmas Eve/Day Tuesday, January 1, 2008 - New Year's Day Monday, January 21, 2008 Birthday of Martin Luther King, Jr. Monday, February 18, 2008 - Washington’s Birthday (President's Day) Monday, May 26, 2008 - Memorial Day Friday, July 4, 2008 - Independance Day Monday, September 1, 2008 - Labor Day Monday, October 13, 2008 - Columbus Day Tuesday, November 11, 2008 - Veteran's Day Thursday-Friday, November 27-29, 2008 - Thanksgiving Day Wednesday-Thursday, December 24-25, 2008 - Christmas Eve/Day

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International Orders
We gladly ship international orders (outside of the United States) out via United States Global Express Mail or United States Global Priority Mail. This is the least expensive way for us to insure and track an overseas shipment to protect you against loss and damage. Our cart will estimate shipping costs for you as you are checking out and show you before you pay. International orders over $100 using cards without a CVV2 code require verbal verification and a signed fax form that we provide via email to you. If you experience trouble checking out please email us and we will work to resolve your problem. We reserve the right to refuse orders from certain countries if we suspect fraud.

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• Earn Money While You Shop!- Every dollar spent is earning you money towards a future purchase.
• Easy to Use Shopping Cart- It previews shipping costs for you, allows you to make your own saved cart for ordering later or rapid reordering, keeps automatic track of your Bead Points™ to save you money on future orders, and is easy to use! You can also track your order via our website to see when it was shipped and what the tracking number is.
• Competitive Prices- Our prices are more affordable than our competitors.
• Guaranteed Satisfaction- We guarantee your satisfaction with your purchase or you can return the product and get your money back.
• Top Quality Beads- We search far and wide to develop direct relationships with the best manufacturers. Not only are we affordable but we also maintain high quality standards for the products we offer. We have an easy to use and highly secure shopping cart so you can order quickly, securely, and directly off the web.
  

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